Software Is Just The Beginning: Customers chose StoneArch Software because, in addition to providing great solutions, we work hand in hand with our customers to plan and implement their systems. StoneArch makes it a priority to make sure our customers can effectively use the software. As a result, we offer a number of services that are critical to successful software implementations, including:
Implementation Services: All projects begin by understanding your requirements and configuring the software to your specifications. This typically includes a combination of on and off site work, performed by an implementation team consisting of StoneArch and customer resources.
Training Services: We provide on-site and web-based training classes so that your key users understand how to use the software to accomplish your goals.
Customer Support Services: We include standard phone and e-mail support for designated customer contacts with every purchase. In addition, customers can upgrade to our premium level support package to meet your unique support requirements.
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Customer Feedback |
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“StoneArch made me feel that getting our software implementation done correctly was a priority – they made me feel important.”
Administrative User (Fortune 500 Company)
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